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No sound, or the wrong sound
- Check the microphone and system audio devices in the recording setup, and watch the level meter while you speak.
- If a device is unplugged during recording, Gliderec continues with silence and shows a warning.
The recording is black
- Try recording the full screen instead of a window.
- Some protected content, such as DRM-protected video, can appear black in any screen recorder.
- Update your graphics driver, then try again.
Several monitors
Gliderec supports monitors with different scaling, and monitors to the left of or above your main one. Make sure you picked the right monitor in the recording setup. If a monitor disconnects while recording, Gliderec stops and saves your recording.
SmartScreen warning
Windows may show “Windows protected your PC” for apps it has not seen often. Choose More info, check the publisher name, then choose Run anyway.
Still stuck?
In Settings, under About, choose Copy diagnostic info and send it to us on the Contact page. It contains your Windows version, graphics card, encoders, audio devices and recent log lines.